our policies

  • To establish RFP
  • To evaluate performance and to set up scorecards
  • To perform ISO9001-2000 audits and qualitative survey focused on modus operandi
  • To set up Process Management Offices
  • To optimize (BPR) and to automate processes
  • To implement and to manage changes
  • To evaluate projects
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IHEADLINES

Overview of evaluation systems

Everybody will argue that performance of any organisation results from the proper use of its ressources. There is no universal mathematical formula but all organisations use the same evaluation and follow up techniques. Read more

Process improvement

Know thyself. The saying is not new. However, for many organisations -growing fast or run by organisational inertia- comprehensive improvement are brought forward by a complete rethinking of their processes. Case study

Process alignment

All 'big actors' will soon or later merge with other departments or even with entire companies. If one immediately think about organigramme issues, the key issue should be how to set up and put in place new common processes... on which the future success of the new entity will be built. Case study