The Storage & Backup Engineer is a role that requires a good mix of technical skills and experience in technical support.
You provide technical expertise in storage engineering, backup administration, and operations by joining a team of engineers who manage storage and backup solutions, and ensure proper configuration, availability, performance, capacity, and maintenance in the existing environment. You support in many aspects the day-to-day service operations:
As a UNIX Team Leader you ensure that the client’s IT infrastructure and systems remains operational through proactively managing technical incidents to resolution. Your primary objective is to ensure zero missed service level agreement conditions and the achievement of client satisfaction through assisting with the planning, building and supporting of technology solutions. You focus on ensuring all lines of support for complex incidents, requests, events and/or problems through the effective management and leadership of a team of operations Engineers.
As a CMDBL Administrator-Remedy you support the planning, architecture, analysis, design implementation, administration, and operations of CMDB/FLAM solutions. You cooperate with various IT departments (service operations, application, network/system, DBA, security). You implement and maintain in a 24/7 enterprise production environment.